Diagnostics reports a failure. If it is listed, the probable cause is a driver problem. Be respectful, keep it civil and stay on topic. Ensure that the cable and device at the other end are operating correctly. Operating System – Windows 7, Windows 8, Windows 8.

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HP Compaq dx Small Form Factor PC – Marc Computers, Mumbai | ID:

Make sure the external speakers are properly connected and powered on and that the speakers’ volume control is set correctly. Diskette boot has been disabled in Computer Setup.

If you have installed an operating system other than the factory-installed operating system, check to be sure that it is supported on the system. Modem is not set up properly. Contacting Customer Support For help and service, contact an authorized reseller or dealer.

Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times.

Memory count during POST is wrong. Disc not properly seated in the drive.

The memory count will be affected by configurations with the Management Engine ME enabled. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact an authorized dealer or reseller.


Integrated graphics may use system memory. Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the computer system. Check the cable connection from the monitor to the computer and to the electrical outlet.

If it is not listed, the probable cause is a hardware problem. For sales information and warranty upgrades Care Packscall your local authorized service provider or dealer. Install a TXT capable processor. Network status link light never flashes.

RTC real-time clock battery may need to be replaced. Verify that the drivers were not accidentally deleted when the up for a new expansion board were installed.

Make sure the processor heatsink is installed properly. Software volume control is turned down or muted. Click the Power Management tab, then select the check box to Allow this device to bring the computer out of standby.

Enable the internal speaker in Computer Setup.

HP DisplayPort To VGA Adapter(ASAA)| HP® Thailand

IP address is not configured properly. Push the carrier into the enclosure frame so that the connector on the rear of the frame is properly seated.

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Environmental Parameters Min Vvga Temperature. The green LED on the front of the enclosure should be on.

HP Compaq dx7400 Small Form Factor PC

If the graphics controller was upgraded, the correct graphics drivers may not be loaded. The operating system needs time to recognize the device if the reader was just installed into the computer and you are turning the PC on for the first time.

Open hood, press power button, and see if the processor fan spins. Before You Call for Technical Support If you are having problems with the computer, try the appropriate solutions below to try to isolate the exact problem before calling for technical support.

You are using the wrong diskette type for the drive type. Ensure that all four pins on the diskette power cable are connected to the drive. A problem has occurred with a disk transaction. Check to see that the processor is present.